Admissions and Records
Click here for online live chat with A&R Staff
If ordering transcripts, please click link below for instructions:
Regular Hours:
Mondays to Thursdays: 8:00am-6:00pm
Fridays: 8:00am-2:00pm
Admissions and Records will be closed on Thursday, November 21, 2024 from 1-3pm. All services will be closed during those hours. We will reopen with full service at 3pm.
Admissions and Records will be closed all day on Friday, November 22, 2024. Admissions and Records will reopen on Monday, November 25, 2024 with our regular hours.
Announcements - updated 11/12/2024
1) CLASS SCHEDULE AND APPLICATIONS: The Winter and Spring 2025 schedules are posted online at https://www.lacitycollege.edu/academics/class-schedules . Applications are still being taken through CCCApply. Once submitted, it will take up to 3 business days for your application to be processed before your student portal and email will be active and registration will be possible. Please apply here: https://www.opencccapply.net/gateway/apply?cccMisCode=741
2) Open enrollment for Winter/Spring 2025 has now begun.
Frequently Asked Questions
The Admissions Office can attempt to process it for you if you send an email to @email from your LACCD student email account. Use "Add Class" for a subject line and be sure to include student name, student number, course name, course number (5 digits), semester/year and permission number from the instructor (if necessary). You may also go to the Welcome Center Zoom for assistance in registering for classes through the student portal at https://laccd.zoom.us/j/3239532455.
If the class has not yet started, access will be given the day the class begins. If enrolling after the class has started, Canvas will update for online classes within 2 hours of enrollment. To access your online class, log into the student portal at mycollege.laccd.edu and click on Canvas.
Please note once the K-12 permission form is processed you may enroll into class. The High School student hold does not come off your record until you graduate, but we use other pages to process the permission form. You may enroll into the specific classes listed on the form. If you want to take classes that are not listed on your form, please submit a new K-12 permission form. A new form is required for every semester.
You may submit your requests and petitions by email to admissions@lacitycollege.edu. All items to be processed must be emailed from the LACCD student email account.. We will reply to your email once processed.
First, follow the instructions on LACCD Email System. If unsuccessful, please go to the Welcome Center Live Chat zoom at https://laccd.zoom.us/j/3239532455, Monday through Thursday, 8 am to 6 pm and Friday 8 am to 2 pm, or in person at the Welcome Center on the first floor of the Student Services Bldg. Let them know you need to reset access to your student email and they will assist you. Email access can take up to 24 hours to be restored.
If you are having trouble with your student portal password, you can reset the password online in Zoom, in person, or by email. For Zoom, go to Welcome Center live chat Zoom at https://laccd.zoom.us/j/3239532455, Monday through Thursday, 8 am to 6 pm and Friday 8 am to 2 pm, or in person at the Welcome Center on the first floor of the Student Services Bldg. For email, please send your name, student number, and photo ID card to @email to request password reset.
To enroll in a course for the fourth time, a student must complete a Fourth Attempt Petition Form and submit to the Admissions and Records within the specified deadlines.
To clear a prerequisite, email Academic Counseling at @email and put in the subject line "Your Name - Student ID# - the LACC course(s) you intend to take." Please attach a copy of your transcript (unofficial is acceptable) that clearly shows the college name, your name, the course title, the term taken, and the final grade received. If you already had your transcript sent to LACC, you can mention that in your email. During business hours, you may also try live online chat with Academic Counseling using this link for LACC Express Counseling: LACC Counseling Lobby.
The most convenient way to pay your student fees is on your student portal.
You may also pay your fees in person at the college Business Office during business hours. The college Business Office will accept credit card, debit card, cash, money order, and USD cashier's checks only. For all in-person payments, you will need to provide your student ID number and a driver's license.
If you must pay in person on campus with credit or debit card, you may do so at a computer workstation in the campus Welcome Center.
Under normal circumstances, a Withdrawal (W) cannot be removed on a student’s permanent record. However, the student may petition to have a Withdrawal (W) be removed if a student withdrew from the course under any of the following circumstances:
- Discriminatory treatment
- Retaliation for alleging discriminatory treatment
- Remaining in the course would subject the student to discriminatory treatment
If a student wishes to petition the removal of a Withdrawal (W) based on the above circumstances, a General Petition form with supporting documentation must be submitted to Admissions and Records. (Title 5, C.C.R., Section 55024 (a) (8))
Our standard processing time for Parchment transcript orders is up to 10 business days (approximately two weeks). Please note that this is separate from delivery method. Please factor in delivery time if you are choosing the physical mail option. How to order transcripts.
If you are checking on transcripts you had sent from another university, please note they may take 1-2 weeks to be scanned and logged. In the meantime the To Do List item regarding transcripts does not prevent enrollment. You may enroll for classes without waiting on them. If you are using external transcripts to clear a prerequisite, please see the FAQ on how to clear a prerequisite.
If it has been more than 2 weeks, please email admissions@lacitycollege.edu, join the Admissions and Records Cranium Lobby, or call the Admissions and Records office at (323) 953-4000 ext. 2104 during our business hours.
To petition for a degree or certificate, as well as information on obtaining your degree, please go to our Petition to Graduate page.
Degrees for Spring 2024 will be posted to the student's record by the end of August.
Students who have received a degree will receive an email from Parchment.com in September on how to receive their diploma. Diplomas are no longer printed in the Admissions and Records office.
Summer 2024 degrees will be posted by November and students will receive an email from Parchment.com in November/December on how to receive their diploma.
Appointments currently open each day for the next day on the counseling department website, https://www.lacitycollege.edu/student-services/counseling . Please note that Admissions & Records cannot assist with appointment requests. Express Counseling is available during the counseling office's hours which is an on the spot online live chat with a counselor for approximately 10 minutes. Most requests such as home campus changes, major changes, academic renewals etc. can be resolved during an express session. LACC Express Counseling Lobby
Instructional Videos
How to Add a Class with a Permission Number
How to Add a Class without a Permission Number
How to Drop a Class
Admissions Guide Checklists
Student Records
Mission Statement
The mission of Admissions and Records is to uphold the academic policies of the college and maintain the academic records of students.
Report a Problem
If you are experiencing issues with the Student Information System (SIS) student portal, you may report your problem by completing this form.
Submit a General Petition
Request a change to your permanent record by submitting a General Petition Form.
Related Links
Offices
Business Office
Counseling
Financial Aid
International
Veterans
Welcome Center